Why the time is right for the first omni-channel experience-focussed conference
What are the practical barriers to omni-channel experiences in B2B organizations
Which businesses are achieving omni-channel success and why
Urbina is a globally recognised leader in the field of content strategy and customer experience consultancy. He’s well known as a pioneer in customer journey mapping and adaptive content modelling for delivering personalized, contextually relevant content experiences in an omni-channel environment. He is also co-author of the book Content Strategy: Connecting the dots between business, brand, and benefits.
OmnichannelX Conference is the world’s first conference dedicated to helping organizations build strong personal relationships with their audience. Idio co-founder Andrew Davies will be speaking on Content Intelligence: The foundation for Enterprise B2B Marketing.