Who is Idio?
Idio Ltd. (“Idio”) is the data controller responsible for your information. We are an English company with registration company number 05895069. Our registered address is 9th Floor, 107 Cheapside, London, EC2V 6DN, United Kingdom.
What does this policy cover?
We do update this policy from time to time so please do review this policy regularly.
If you have any questions or requests you can contact our Data Protection Officer directly by sending an email to firstname.lastname@example.org.
Information that we collect
Information you provide voluntarily
In the course of requesting Idio content, consulting with our team, attending an event, or communicating with us in any way, you are voluntarily giving us information that we collect. That information may include your name, email address, and IP address, In supplying this information, you consent to this information being collected and used.
Information we automatically collect
When you browse our website or interact with an email that we send to you, we may collect information about your web browsing and use of the site or platform. This is further detailed in our Cookies Policy.
Information from elsewhere
Idio may obtain information about you from third parties, such as public databases, social media platforms, third party data providers and our marketing partners. Examples of the information we may receive from other sources include location, demographic information, and corporate subscriber email address and phone number. We may use this information, alone or in combination with other information described above, to develop or provide more relevant platform features or services (e.g. social media data of end-users allowing you to send more relevant content) or provide more relevant marketing and content to you.
Why are we collecting and processing it?
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
- to provide information to you that you request from us relating to our products or services;
- to inform you of any changes to our website, services or goods and products;
- to ensure that content from our site is presented in the most effective manner for you and your computer;
- to communicate market information and insight through our email program;
- to personalize your repeat visits to our website, or to make our email communication better suited to your needs; and
- to gather market information and insight to improve our services.
We do not rent or sell your personal information to third parties for their marketing purposes.
We may share your information to third parties who process personally identifiable information in the course of performing their duties to Idio.
We only use your personal information as permitted by law. Depending on the circumstances, Idio will use different legal bases to process personal data.
|Processing Purpose||Legal basis||Example of data|
|– To communicate with you for direct marketing|
– To measure performance with anonymous data for analytics and market research
|consent* (where you have given consent) – Article 6(1) lit. a GDPR||name, email address, job title|
|– Managing customers and provide them services|
– Pre-contractual measures (for example in the case of inquiries concerning our products or services)
|contract (where processing is necessary for the performance of a contract with you) – Article 6(1) lit. b GDPR||name, email address, account data, communication data, Idio product usage data|
|– To provide individuals representing a business with details of our products or services through targeted B2B direct marketing|
– To measure performance with anonymous data for analytics and market research
– Fraud prevention and safety
|legitimate interests** (where processing is necessary for the purposes of the legitimate interests pursued by Idio) – Article 6(1) lit. f GDPR.||name, email address, phone number|
|– Law, legal or financial processes like audits, tax obligations or regulations|
– To protect the vital interests of the data subject or of another natural person (for example in case of an injury)
|compliance with a legal obligation – Article 6(1) lit. c GDPR||employee name, payroll data, billing data|
* You may withdraw that consent at any time and opt out of further processing.
** Idio uses this legal basis for corporate subscribers from businesses that:
- as part of their normal course of business regularly partner, sell to, or buy from companies offering services similar to Idio
- are likely to be interested in working with Idio in some form
- and would reasonably expect their data to be processed for the purposes of forming business relationships
- have the ability to opt-out from communication simply and easily
- are unlikely to fall into the category of vulnerable individuals
Idio will only use the legitimate interests basis to process data in the event that such interests are not overridden by the fundamental rights and freedoms of individuals.
What happens with social networks?
If you choose to ‘share’ Idio content with friends through LinkedIn, Twitter or other social networks you might be sent cookies from these websites. We don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.
If you do not wish to receive emails from Idio, please follow the unsubscribe instructions included in each email communication or write to us at email@example.com.
How are we securing your data?
We take appropriate technical and organisational measures to secure your information and to protect it against unauthorised or unlawful use and accidental loss or destruction, including:
- restricting access to your information to those who have a genuine business need to know it;
- only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible;
- using secure servers to store your information;
- verifying the identity of any individual who requests access to information prior to granting them access to information; and
- using Secure Sockets Layer (SSL) software or other similar encryption technologies to encrypt any payment transactions you make on or via our website.
Transmission of your personal data
Idio is a global company. Information collected from you may be stored and processed in the European Union or the United States, or sometimes in another other country in which our company employees or contractors maintain facilities. When personal data is transferred to employees working from territories other than US, it will be on secure systems and security as appropriate within our information security and data handling policies.
Whenever we transfer personal data originating in the European Union we will ensure appropriate safeguards are in place and will rely on lawful measures to transfer that data, such as the EU standard contractual clauses.
When personal data is transferred to employees working from territories other than US, it will be on secure systems and security as appropriate within our information security and data handling policies.
Countries outside of your own may have laws which are different, and potentially not as protective. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
Disclosing your information
We will NOT disclose your personal information to any other party other than in accordance with this policy and in the circumstances detailed below:
- in the event that we sell any or all of our business to the buyer;
- where we are legally required by law to disclose your personal information; or
- to further fraud protection and reduce the risk of fraud.
Your rights in relation to your information
Subject to certain limitations on certain rights, you have the following rights in relation to your information, which you can exercise by writing to 3rd Floor, Cargo Works, Enterprise House 1-2, Hatfields, London SE1 9PG or sending an email to firstname.lastname@example.org:
- to request access to your information and information related to our use and processing of your information;
- to request the correction or deletion of your information;
- to request that we restrict our use of your information;
- to receive information which you have provided to us in a structured, commonly used and machine-readable format (e.g. a CSV file) and the right to have that information transferred to another data controller (including a third party data controller);
- to object to the processing of your information for certain purposes; or
- to withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information.
Where you request access to your information, we are required by law to use all reasonable measures to verify your identity before doing so.
These measures are designed to protect your information and to reduce the risk of identity fraud, identity theft or general unauthorised access to your information.
If you have any questions regarding these rights or want to exercise them, don’t hesitate to contact our Data Protection Officer directly by sending an email to email@example.com.
Third party links
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law we have to keep basic information about our customers (including contact, identity, financial and transaction Information) for six years after they cease being customers for tax purposes.
In some circumstances we may anonymize your personal information (so that it can no longer be associated with you) in which case we may use this information indefinitely without further notice to you.
How to complain
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone at 0303 123 1113 or other channels as updated at https://ico.org.uk/global/contact-us.
Please do not hesitate to contact us regarding any matter relating to this policy via email at firstname.lastname@example.org.
What are cookies?
Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. They are often used as a mechanism for websites to remember things that a website browser has done there in the past, for example, clicking on particular buttons, logging in, or having read pages on that site months or years ago.
Most cookies won’t collect information that identifies you, but rather more general information such as how users arrive at the website, or their general location. Some cookies can contain personal information, for example if you click to “remember me” when logging in, a cookie will store your username.
We use four main types of cookie:
- Necessary: These are essential for the website to work, storing your consent state, your place in a video (so you can recommence watching it later), and enabling you to access certain content.
- Preferences: These help the website to remember the best display of the website for you, for example the region you are in and the device ID.
- Statistics: These help us understand how the website is used by collecting and reporting information anonymously. This information helps us develop the website, content and navigation to serve you better.
- Marketing: These are used to track visitors across websites, so that more relevant advertising and content can be shown on our site or third party sites.
On first browser visit to idio.ai you are given a choice to opt-out of necessary cookies, and opt-in to other cookie categories including marketing, preferences and statistics. Each cookie we use is detailed at this point, or you can email email@example.com for more information. Alternatively, you can visit https://idio.ai/cookies-declaration/ to view the purpose of all cookies deployed on this website and change/withdraw your consent if you wish.
You can also manage cookies by activating the setting on your internet browser that allows you to refuse the setting of all or some cookies. Please refer to the instructions or the online help files available via your relevant browser if you wish to manage cookies in this way.
These Terms explain how you may use this website, and you should read them carefully before using the website. By accessing the website you are indicating you agree to be bound by these terms. If you have any questions about the website, please contact us at firstname.lastname@example.org.
You agree that you are solely responsible for:
- all costs and expenses you may incur in relation to your use of the website; and
- keeping your password and other account details confidential.
This website and all intellectual property rights in it are owned by us. Intellectual property rights means rights such as: copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We reserve all of our rights in any intellectual property in connection with these Terms. This means, for example, that we remain owners of them and free to use them as we see fit.
While we try to make sure that the website is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the website will be fit or suitable for any purpose. Any reliance that you may place on the information on this website is at your own risk.
The website content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.
The website may contain hyperlinks or references to third party websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.
Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), we are not legally responsible for any:
- losses that:
- were not foreseeable to you and us when these Terms were formed; or
- that were not caused by any breach on our part
- business losses; and
- losses to non-consumers.
We reserve the right to vary these Terms from time to time. Our updated terms will be displayed on the website and by continuing to use and access the website following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.
We will try and resolve any disputes with you quickly and efficiently. If you are unhappy with us please contact us as soon as possible. If you want to take court proceedings, the relevant courts of England & Wales will have exclusive jurisdiction in relation to these.